Terms & Conditions

Welcome to Nixo Official (“we,” “our,” “us”). By accessing or shopping on our website nixoofficial.com, you agree to the following Terms & Conditions. Please read them carefully before placing any order.

1. General

  • These Terms & Conditions apply to all visitors, customers, and users of our website.

  • We reserve the right to update or change these Terms at any time without prior notice.

2. Products

  • We sell hair oils and related products.

  • Product images on the website are for illustration purposes; actual products may slightly vary in packaging or appearance.

  • We strive to provide accurate product details, but we do not guarantee error-free descriptions.

3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • We accept payments via Cash on Delivery (COD), bank transfer, and other methods mentioned at checkout.

  • We reserve the right to cancel any order in cases of incorrect pricing, stock unavailability, or suspected fraud.

4. Shipping & Delivery

  • Orders are processed within [X business days] after confirmation.

  • Delivery times vary by location in Pakistan (usually 2–7 working days).

  • Shipping charges, if applicable, will be mentioned at checkout.

  • We are not responsible for delays caused by courier companies or unforeseen circumstances.

5. Returns & Refunds

  • Returns are only accepted if the product is damaged, defective, or incorrect at the time of delivery.

  • To request a return, contact us at support@nixoofficial.com within [X days] of receiving your order.

  • Products must be unused, unopened, and in original packaging for a return to be accepted.

  • Refunds (if applicable) will be processed through the original payment method or store credit.

6. Use of Website

  • You agree not to misuse our website for fraudulent or illegal activities.

  • Content on this site (text, images, logos, etc.) is the property of Nixo Official and cannot be copied or used without permission.

7. Health Disclaimer

  • Our products are made with natural ingredients, but results may vary from person to person.

  • We are not liable for allergic reactions or side effects. Always perform a patch test before use.

  • Information on this website is for general purposes only and should not replace professional medical advice.

8. Limitation of Liability

  • We are not responsible for indirect, incidental, or consequential damages arising from product use or website access.

  • Our liability is limited to the value of the product purchased.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan.

  • Any disputes shall be resolved in the courts of [Insert City, Pakistan].

10. Contact Us

For any questions or concerns about these Terms & Conditions:

📧 Email: support@nixoofficial.com
📍 Address: [Insert Business Address, Pakistan]